Phone #: 2137482411
Name: Dr Ruth Strauss
Email Address: firstname.lastname@example.org
customer called asking how to save books on saved content in ClinicalKey.
(escalating as Product Feedback)
Advised customer that they may save content by viewing an article and clicking the star icon.
Advised customer that CK does not have the option to save a book's table of contents page.
Advised will forward product feedback to 2nd line support team to allow saving books rather than chapters or articles in CK.